Homeowner Self-Care

Home office is the new normal, but are your subscribers equipped for the challenge?

Homeowner Self-Care

Home office is the new normal, but are your subscribers equipped for the challenge?

Customers hate support calls as much as you do,
65% of them are silent sufferers and risk churning1

70% of leading broadband operators now offer mobile apps

to personalize the connected home experience1

With increasing demand for parental controls or device prioritization,

your customers want to be in control of their network

Self-guided installation for new Wi-Fi equipment

means less truck rolls and support calls

70% of leading broadband operators now offer mobile apps

to personalize the connected home experience1

With increasing demand for parental controls or device prioritization,

your customers want to be in control of their network

Self-guided installation for new Wi-Fi equipment

means less truck rolls and support calls

Put homeowners in control – easy self-install
with homeowner companion app, to see their network
and manage connected devices

Empower the homeowner for easy fixes on their home network

Improve customer satisfaction with more visibility, parental controls and device prioritization

Reduce truck rolls and technician visits

Make onboarding easier with step-by-step guidance and troubleshooting

SMART WI-FI PORTFOLIO

Allow easy AP self-install and homeowner control on their network

Discover Airties Vision Companion App

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Delivering exceptional customer experience starts here

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Data sources:

[1] Marketing Smart Wi-Fi: The Key to Broadband Differentiation, Omdia, 2020