Airties and Sweepr Aim to Reduce Costs and Dependency on Call Centers by Troubleshooting Home Connectivity Issues

Partnerships

Airties and Sweepr Aim to Reduce Costs and Dependency on Call Centers by Troubleshooting Home Connectivity Issues

Partnerships

Summary

Companies to integrate Airties Cloud with Sweepr platform to identify and resolve home connectivity issues through next-gen data analysis and self-service  


DUBLIN and ISTANBUL – May 14, 2020 – Airties, the most widely deployed supplier of managed Wi-Fi solutions to service providers globally, and Sweepr, the provider of simple care for the connected home, today announced a new strategic alliance to help service providers reduce operating costs by identifying and resolving home connectivity issues, and pre-empting calls to customer care centers.

Specifically, the companies will integrate Sweepr’s cloud-based platform with Airties Cloud, collaborate on joint customer deployments, and cooperate on future technology roadmaps and R&D efforts. Airties Cloud is a secure, GDPR-compliant platform that provides real-time visibility into subscribers’ home Wi-Fi performance, analysis on connected devices and data consumption patterns, and automated network optimization. This secure data will be used to inform Sweepr’s contextually adaptive technical support platform to help service providers respond to a consumer’s specific support requests via their digital self-care support channels such as voice assistants, mobile applications, chatbots, and more – reducing the need to contact a call center.

Together, Airties and Sweepr are bringing together the latest innovations in hybrid cloud-edge architecture, self-optimizing networks, machine learning, and self-care technologies.

Philippe Alcaras, CEO of Airties

“In today’s challenging times, service providers are under immense pressure to deliver quality Internet service and manage costs. In fact, they need to do both simultaneously,” said Philippe Alcaras, CEO of Airties. “Together, Airties and Sweepr are bringing together the latest innovations in hybrid cloud-edge architecture, self-optimizing networks, machine learning, and self-care technologies. For us, it’s key to the evolution of ‘Smart Wi-Fi’ – designed to help service providers improve the customer experience and lower operating costs.”

Given the strain on both consumers and call centers, it’s imperative that technical support be available in the moment, rather than waiting on hold for a care agent – and that’s now more possible than ever before.

Alan Coleman, founder and CEO of Sweepr

“Given the strain on both consumers and call centers, it’s imperative that technical support be available in the moment, rather than waiting on hold for a care agent – and that’s now more possible than ever before,” said Alan Coleman, founder and CEO of Sweepr. “One of the biggest generators of care costs are problems with subscriber home networks. As such, we are proud to be working with Airties to help identify and mitigate those issues immediately, through intelligent data analysis and intuitive self-service.”

The combination of Airties and Sweepr will enable self-help options that diagnose specific problems across home networks, devices, and services. Data analytics, natural language processing (NLP) and machine learning (ML) techniques are used to generate individualized, customer-friendly responses. For example, subscribers can ask simple questions like, “Why is my Netflix slow?”, or “Why is my game connection glitchy?”. Depending on the situation, Sweepr’s platform can then generate:

  • Automated fixes (e.g. “We found and fixed the problem. Your tablet is sharing home Wi-Fi with other devices, so we prioritized it over other devices on your network. It should perform better now.”);
  • Guided self-service (e.g. We think we know what’s wrong. We are going to take you through simple steps about the placement of your home router. Also, someone in the home was using a lot of bandwidth on an older iPhone 4. When older devices like that stream video over Wi-Fi, it slows down all the newer Wi-Fi devices in the home. You might consider streaming video on a different device, if possible.”);
  • Upgrade recommendations (i.e. “Looking at our tests and analysis, it seems you would benefit greatly by upgrading to a faster broadband Internet plan. Would you be interested in that?”); and/or
  • Context assisted intervention (i.e. “We aren’t sure what the problem is but have many details of the issue. We will look into the situation and call you back with a solution.”).

The companies expect their integrations to be complete and available for trials with service providers in the coming weeks. Sweepr works with communication service providers and large appliance manufacturers and has clients in both North America and Europe. Additional information is at: www.Sweepr.com. Airties’ technologies have been deployed by more than 50 service providers across 4 different continents. Additional information about Airties can be found at: www.Airties.com.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.

About Sweepr


Sweepr was founded in Dublin (Ireland) in 2017 and has developed a contextually adaptive technical support platform for connected homes. With Sweepr, communication service providers and connected product manufacturers can transform how they offer technical support, enabling consumers to resolve issues without calling customer care and improving time to resolve for any remaining issues that are escalated to traditional support channels.


Proximus Taps Airties for Cloud Wi-Fi Management Platform

Customers

Proximus Taps Airties for Cloud Wi-Fi Management Platform

Customers

Summary

Airties Cloud to proactively manage home Wi-Fi and optimize performance for Proximus subscribers across Belgium  


ISTANBUL – March 12, 2020 – Airties, the most widely deployed supplier of managed Wi-Fi solutions to service providers globally today announced that Proximus, Belgium’s leading telecommunications provider, has deployed Airties Cloud.

Airties Cloud is a flexible management platform that continuously optimizes the network and gives service providers real-time visibility into their subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting. It gives service providers insights and analysis on connected devices and data consumption patterns within the home, along with proactive recommendations and a “Wi-Fi Experience Index” to help operators better serve their customers.

With Airties Cloud, we can now proactively manage and optimize our customers’ Wi-Fi to help them stay connected and entertained.

Jim Casteele, Chief Consumer Market Officer of Proximus

“Having a great Wi-Fi experience at home and in the office is a key need for our customers. We have seen a strong growth in the number of connected devices, combined with a variety of services running on these devices,” said Jim Casteele, Chief Consumer Market Officer of Proximus. “We already offer our customers the possibility to extend their Wi-Fi coverage with our Wi-Fi Booster. With Airties Cloud, we can now proactively manage and optimize our customers’ Wi-Fi to help them stay connected and entertained. Providing our customers with intelligent Wi-Fi is part of our commitment to offer the best set of converged services”.

Proximus has the ambition to offer superior in-home Wi-Fi to consumers in Belgium, and we’re proud to support them with our versatile cloud Wi-Fi management platform.

Philippe Alcaras, CEO of Airties

“Proximus has the ambition to offer superior in-home Wi-Fi to consumers in Belgium, and we’re proud to support them with our versatile cloud Wi-Fi management platform,” said Philippe Alcaras, CEO of Airties. “With increased demand driven by streaming video, more connected devices and telecommuting, Proximus recognizes that its customers are more dependent than ever on having a reliable home network that provides spotless service and coverage, and we look forward to helping them deliver the optimum Wi-Fi experience.”

With Airties Cloud, there is no need to download any client-side software on subscribers’ personal devices. Airties’ unique hybrid cloud-edge architecture leverages both the embedded intelligence in CPEs and cloud-based analytics to maximize responsiveness and performance. This capability is key for home environments with high-band low latency applications such as gaming and UHD video.

Airties’ technologies have been deployed by more than 50 service providers across 4 different continents. Additional information about Airties can be found at: www.Airties.com. For more information about Proximus, visit: www.proximus.be.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.

About Proximus


Proximus Group is a telecommunication & ICT company operating in the Belgian and international markets, servicing residential, enterprise and public customers. Proximus aims to open up a world of digital opportunities so people live better and work smarter. The company is at the heart of the digital revolution, delivering communication and entertainment experiences for residential consumers and enabling digital transformation for enterprises. Through its best-quality integrated fixed and mobile networks, Proximus provides access anywhere and anytime to digital services and easy-to-use solutions and is a gateway to multimedia content. Proximus is a pioneer in ICT innovation, with integrated solutions that have a positive impact on society and the environment, based on Internet of Things (IoT), Data analytics, cloudification, and security. With 12,931 employees, all engaged to offer customers a superior experience, the Group realized an underlying Group revenue of EUR 5,686 million end-2019.

Proximus (Euronext Brussels: PROX) is also active in Luxembourg through its affiliate Proximus Luxembourg and in the Netherlands through Telindus Netherlands. BICS is a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.

For more information, visit www.proximus.com & www.proximus.be


CUJO AI and Airties Extend Strategic Alliance to Provide Actionable Network Insights to NSPs with Lens, an AI-powered Network Analytics Tool

Partnerships

CUJO AI and Airties Extend Strategic Alliance to Provide Actionable Network Insights to NSPs with Lens, an AI-powered Network Analytics Tool

Partnerships

Summary

Airties Cloud and CUJO AI Lens to integrate data analysis for mutual customers


October 14, 2019, CUJO AI, a global leader in the development and application of Artificial Intelligence to improve the security, control, and privacy of connected devices, and Airties, the most widely deployed suppliers of managed Wi-Fi solutions to service providers globally, today announced that they are extending their strategic relationship. Specifically, Airties’ customers will have access to data from the CUJO AI-powered network analytics tool as part of Airties Cloud, and conversely, CUJO AI customers will have access to Airties’ Wi-Fi data analytics as part of CUJO AI Lens.

CUJO AI Lens is an AI-powered analytics solution that gives service providers a dynamic and near real-time view into the way customers utilize their home network. Lens provides a GDPR-compliant solution that allows network operators to monitor and query CUJO AI generated data about connected devices and applications. Airties Cloud is a flexible management platform that continuously optimizes the network and gives service providers real-time visibility into their subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting.

With this new integration, Airties Cloud will gain access to a richer set of device-level analytics – including exact device models, operating system of those devices, and application usage profiles – that will be used to enhance Airties’ Cloud steering profiles and algorithms. CUJO AI Lens will gain detailed information about Wi-Fi performance analytics, and mutual customers will have the option to deploy CUJO AI’s premium security features on Airties’ Wi-Fi extenders.

Together, we provide network operators with a way to collect, intuitively analyze and visualize end-user connectivity and utilization data and get answers across operations, business, marketing as well as customer service visibility into devices and applications

Andrea Peiro, President at CUJO AI

“CUJO AI has created Lens based on our experience monitoring and protecting over half billion connected devices to fulfill our customers need for data-driven, actionable insights while respecting consumers’ right to privacy and regulatory compliance requirements. Our integration will enable new and existing Airties customers to deploy Lens alongside the Airties Cloud agent through a no-cost licensing program. Together, we provide network operators with a way to collect, intuitively analyze and visualize end-user connectivity and utilization data and get answers across operations, business, marketing as well as customer service visibility into devices and applications,” said Andrea Peiro, President at CUJO AI.

We share a common vision is to provide the most advanced managed Wi-Fi solutions to our mutual customers.

Philippe Alcaras, CEO of Airties

“CUJO AI remains at the forefront of innovation in areas such as predictive modeling, privacy, and the security of consumers’ home networks,” said Philippe Alcaras, CEO of Airties. “By integrating Airties Cloud and CUJO AI Lens, we’ll be taking our relationship to the next level. We share a common vision is to provide the most advanced managed Wi-Fi solutions to our mutual customers.”

Network operators face challenges in understanding how consumers utilize their networks and broadband internet access. Lens’ interactive exploration interface and reporting dashboards are designed to enable network operators to navigate, cross-correlate and report on data related to connected devices, applications usage, content access, security threats, and privacy features that occur within consumer and business networks. By taking advantage of CUJO AI Lens, service providers can build on the full set of self-diagnostic tools to further enhance their ability to optimize operations and elevate the customer experience. CUJO AI also offers a suite of premium security services as optional services which can be deployed in addition to Lens.

CUJO AI and Airties joined forces in February 2019 when they announced their initial strategic alliance. The two companies are now working together across chipset and CPE manufacturer platforms to support network operators around the globe.

Demos of the CUJO AI Lens tool will take place at the 2019 Broadband World Forum being held at the RAI in Amsterdam, Netherlands, October 15-17th. Together with Airties in Stand C30, CUJO AI will be showcasing their integrated solution.

About CUJO AI 


Powered by proprietary Artificial Intelligence models and uniquely built on billions of real-world data points, the CUJO AI portfolio of products is designed to gain a clear insight on how data moves across networks and digitally protect people and devices, creating a safer smart-living experience in homes, businesses, and connected communities. Network, mobile and public Wi-Fi operators around the world utilize the CUJO AI portfolio of products to provide their customers with a seamlessly integrated suite of value-added services, covering: network monitoring and protection, advanced connected device identification, real-time network security, privacy protection, content access control, and digital parenting.

For more information: More information about CUJO AI Lens can be found at cujo.com/lens

Follow us on Twitter: @CUJOAI

About Airties


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. Airties delivers service providers with Smart Wi-Fi software, apps, a cloud-based performance optimization platform, Mesh extenders and set-top boxes. With an installed base of over 25 million homes, Airties customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


Airties Introduces Smart
Wi-Fi 6 Portfolio for Service Providers

News

Airties Introduces Smart
Wi-Fi 6 Portfolio for Service Providers

News

Summary

Introduces dual-band and tri-band Wi-Fi 6 Mesh Extenders and Wi-Fi 6 Mesh Router

Signs multiple deals with Tier 1 operators to deploy Airties’ Wi-Fi 6 products


ISTANBUL – October 10, 2019 – In advance of Broadband World Forum, Airties, the most widely deployed supplier of managed Wi-Fi solutions to service providers globally, unveiled its portfolio of Wi-Fi 6 (802.11ax) devices powered by Airties Smart Wi-Fi software. The company also disclosed that it has signed deals with multiple Tier 1 service providers expected to bring them to market in the coming months.

Specifically, Airties introduced a new, dual-band Wi-Fi 6 Extender, a tri-band Wi-Fi 6 Extender, and a Wi-Fi 6 router. In addition to increased speed and capacity, Wi-Fi 6 products are designed to support the growing density of connected devices within the home, delivering lower latency, enhanced battery life to IOT devices and reduced interference from neighbouring Wi-Fi networks. With Airties Smart Wi-Fi software and Airties Cloud, service providers can ensure they get the best out of the Wi-Fi 6 technology, proactively managing both Wi-Fi 6 and older, legacy devices in their customers’ homes to guarantee the best possible performance.

Today’s service providers want Wi-Fi 6 as part of a managed Wi-Fi solution to deliver the best possible home Wi-Fi experience for consumers.

Philippe Alcaras, CEO of Airties

“Today’s service providers want Wi-Fi 6 as part of a managed Wi-Fi solution to deliver the best possible home Wi-Fi experience for consumers,” said Philippe Alcaras, CEO of Airties. “It’s clear that the number of connected devices is increasing at an accelerated rate, and trends such as UHD video, online gaming, and working from home, are all placing more demands on home networks. To address these evolutions, we’re excited to introduce our new Wi-Fi 6 portfolio, powered by Airties Smart Wi-Fi and supported by Airties Cloud.”

Smart Wi-Fi 6 Portfolio

Airties’ Wi-Fi 6 products have a new, particularly compact industrial design, with a new side ventilation system and pedestal design. The products are all powered by Airties’ Smart Wi-Fi software, which intelligently directs consumers’ devices to the best available channel and band (2.4GHz and 5GHz), based on real-time home network conditions to improve performance. The portfolio includes:

  • Air4960 Wi-Fi 6 Extender: This new dual-band extender incorporates a Broadcom CPU (BCM6752 chipset), with 5 GHz 4×4 (BCM43684 chipset), and 2.4 GHz 2×2 (BCM6752 chipset), delivering high performance with 160 MHz channel support.
  • Air4960R Wi-Fi Router: This versatile Wi-Fi 6 Mesh router is designed to support operators that plan to retain their existing cable modems or fiber terminations within the home. Instead of having three separate devices (a modem, router, and Mesh Extender), the Air 4960R enables operators to have two devices, by integrating the router software into the Wi-Fi 6 Mesh Extender. Hardware specs are identical to the Air 4960.
  • Air4970 Wi-Fi Extender: This ultra-high-performance tri-band extender is designed to work with next-gen Wi-Fi 6 tri-band gateways and provides a dedicated backhaul channel for consistently high operation within the home. It uses a Broadcom CPU (BSM6755 chipset), with 5 GHz high band backhaul with 3×3 (BCM6710 chipset), and 2.4GHz and 5GHz front haul with 2×2 dual band concurrent (BCM6755 chipset).

In addition, Airties’ Wi-Fi 6 portfolio enables use of the Airties Cloud, a flexible management platform that continuously optimizes the network and gives service providers real-time visibility into their subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting. It gives service providers insights and analysis on connected devices and data consumption patterns within the home, along with proactive recommendations and a new “Wi-Fi Experience Index” to help operators better serve their customers.

Airties’ unique hybrid cloud-edge architecture leverages both the embedded intelligence in CPEs and cloud-based analytics to maximize responsiveness and performance. This capability is key for home environments with high-band low latency applications such as gaming and UHD video.

Airties will showcase its Wi-Fi 6 portfolio at the upcoming Broadband World Forum in Amsterdam, October 15-17, in Stand C30. More information about Airties can be found at: www.Airties.com.

About Airties


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. Airties delivers service providers with Smart Wi-Fi software, apps, a cloud-based performance optimization platform, Mesh extenders and set-top boxes. With an installed base of over 25 million homes, Airties customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


Airties Unveils Enhanced Cloud Management Platform for Home Wi-Fi

News

Airties Unveils Enhanced Cloud Management Platform for Home Wi-Fi

News

ISTANBUL – September 5, 2019 – Airties, the most widely deployed supplier of managed in-home Wi-Fi solutions to service providers globally, today unveiled its enhanced cloud management platform with a powerful new “Wi-Fi Experience Index” ratings scale and new capabilities to help operators better serve their customers. Airties Cloud will be showcased at the IBC Conference in Amsterdam later this month.

“Today’s service providers want reliable, quantifiable data about their subscribers’ home Wi-Fi experience, but also need an effective way to interpret and act upon that information, and that’s what we’ve delivered today with Airties Cloud,” said Philippe Alcaras, CEO of Airties. “Our new ‘Wi-Fi Experience Index’ provides actionable insights into customers’ network conditions, while providing common and simple metrics used by customer care, engineering, marketing and even consumers themselves.

Our new enhancements are a direct result of Airties’ ongoing software development achievements and the acquisition of Technicolor’s In-Home Wi-Fi Management software business and personnel earlier this year.

Philippe Alcaras, CEO of Airties

Alcaras continued, “Our new enhancements are a direct result of Airties’ ongoing software development achievements and the acquisition of Technicolor’s In-Home Wi-Fi Management software business and personnel earlier this year. As today’s announcement demonstrates, we’re fully committed to delivering value-added Wi-Fi solutions to help service providers innovate and differentiate.”

Key Features and Functionality

Airties Cloud is a flexible management platform that continuously optimizes the network and gives service providers real-time visibility into their subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting. It also provides deeper insights and analysis on connected devices and data consumption patterns within the home, along with proactive recommendations. These principle applications benefit customer care, network operations and installation teams, as well as the decision making of business strategy or customer marketing departments.

Some of the new capabilities include:

  • Wi-Fi Experience Index: Based on years of refinements, this patented approach gives service providers a powerful and precise way to interpret the overall Wi-Fi performance across the service provider’s entire installed base and for individual households. On a scale from 0-100, based on analysis of a variety of dynamic factors, it allows operators to understand the relative severity of certain issues, predict risks, and implement appropriate solutions.
  • Data-driven Channel Planning: Provides dynamic optimization of Wi-Fi through continuous assessment of network conditions. Central to Airties’ hybrid cloud-edge architecture, this approach combines historical cloud data with off-channel scanning from the real-time local environment in the home. It includes evaluation of far-end interference data from hidden sources (e.g. non-managed Wi-Fi access points) to proactively select the optimal channels, minimizing interference from neighbouring networks and other sources.
  • Continuous Wi-Fi Speed Tests and Capacity Forecasting: Allows accurate measurements of Wi-Fi link speeds, without having to run intrusive speed tests or load speed test software on CPEs and user devices. These measurements can be used for reporting and anticipating impact of new service deployments. For example, if a customer subscribes to a new 4K video service, or a faster broadband plan, the system can predict the demands this will make on the home network, enabling operators to take suitable measures in advance, such as including additional Wi-Fi extenders as part of an upgrade.
  • Prioritization for Video/Gaming: With simple activation through the Airties Vision companion app, STBs, game consoles, or other devices can be identified for preferential Wi-Fi handling to ensure a consistent, high-quality experience. It is accomplished through Airties’ hybrid cloud-edge architecture embedded in CPE and cloud-based analytics. This capability is particularly useful for applications with low latency tolerance, such as UHD video and live multi-player gaming.
  • Enhanced Privacy and Data Masking: Builds upon a GDPR-compliant solution designed to protect end-user’s privacy with advanced encryption and anonymization of key data, designed to meet the stringent requirements of today’s service providers.

Other core features of the Airties Cloud, which was previously marketed under the brands of Remote Manager and Wireless Doctor, include:

  • Wi-Fi visibility and KPI tracking to understand how broadband services are being used in customer homes
    • Performance analysis and dashboard reporting on Wi-Fi access points and connected devices (i.e. laptops, IoT/smart home devices, phones, tablets, game consoles, etc.) across entire installed base, or filtered by gateway model
    • Proactive identification of customers in need of additional extenders, broadband speed upgrades, or device upgrades based on actual home conditions
    • Analysis of connected device profiles and capabilities
  • Wi-Fi performance optimization
    • Wi-Fi load balancing through device management and frequency planning
    • Interference prediction and channel optimization
  • Pin-pointing end-user issues to facilitate customer care
    • Remote diagnostics and troubleshooting of Wi-Fi issues in a subscriber’s home without requiring technician call-out
    • Proactive alarm detection to allow problem resolution before it affects the customer base
    • Support for zero-touch installation through extender pre-provisioning
  • Integration with operator’s customer support tools and management systems through APIs
    • Dashboard data for KPI tracking and management view
    • Real-time customer care visibility for operator’s first level technical support

With Airties Cloud, there is no need to download any client-side software on subscribers’ personal devices. Airties’ unique hybrid cloud-edge architecture leverages both the embedded intelligence in CPE and cloud-based analytics to maximize responsiveness, scalability and performance.

At the upcoming IBC Conference in Amsterdam, September 13-17, Airties’ booth will be in Hall 1, stand B21. More information about Airties can be found at: www.Airties.com.

About Airties


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. Airties delivers service providers with Smart Wi-Fi software, apps, a cloud-based performance optimization platform, Mesh extenders and set-top boxes. With an installed base of over 25 million homes, Airties customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


Quickline Deploys Airties’ Managed Wi-Fi to Support Homes Throughout Switzerland

Customers

Quickline Deploys Airties’ Managed Wi-Fi to Support Homes Throughout Switzerland

Customers

Summary

Quickline Deploys Airties’ Managed Wi-Fi to Support Homes Throughout Switzerland

Hybrid cloud-local architecture leverages intelligence of Airties’ Mesh extenders and cloud-based analytics to maximize responsiveness, scalability and performance of home Wi-Fi  


ISTANBUL – August 15, 2019 – Airties, the most widely deployed supplier of managed in-home Wi-Fi solutions to service providers globally, today announced that it is providing Quickline with a suite of Smart Wi-Fi solutions to support its residential customers across Switzerland.

Quickline is a leading internet, television, and telecom provider in Switzerland. Specifically, Quickline will use Airties’ Remote Manager, a cloud-based optimization tool that provides real-time visibility into subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting. It provides service providers with insights and analysis on connected devices and data consumption patterns along with proactive recommendations for their subscriber base.

In addition, Airties Mesh Extenders, powered by Airties Smart Wi-Fi Software, will also be available to Quickline subscribers throughout Switzerland. Airties Smart Wi-Fi software intelligently directs consumers’ devices (laptops, tablets, smartphones, game consoles, IoT, smart home devices, etc.) to the best available channel and band (2.4GHz and 5GHz), based on real-time network conditions. Airties’ hybrid cloud-local architecture leverages both embedded intelligence in the extenders and cloud-based analytics to maximize responsiveness, scalability, and performance. This approach is also key for high-bandwidth, low-latency applications such UHD video and gaming.

With Airties, we can deliver whole-home Wi-Fi in a scalable and cost-effective way that maximizes performance

Ulrich Schwob, Quickline

“With Airties, we can deliver whole-home Wi-Fi in a scalable and cost-effective way that maximizes performance,” said Ulrich Schwob of Quickline. “The responsiveness inherent in Airties’ combination of local and cloud architecture allows us to address all of today’s use-cases.”

By combining network intelligence from the home network and the cloud, innovative providers such as Quickline can benefit from improved coverage, performance, and the insights needed to differentiate their service and delight their customers.

Philippe Alcaras, CEO of Airties

“We are honoured to provide Quickline with our proven, managed Wi-Fi solution, as they continue to raise the bar for superfast home Wi-Fi and customer service across Switzerland,” said Philippe Alcaras, CEO of Airties. “By combining network intelligence from the home network and the cloud, innovative providers such as Quickline can benefit from improved coverage, performance, and the insights needed to differentiate their service and delight their customers.”

Airties’ technologies have been deployed by more than 50 service providers across 4 different continents and 30 million homes. Additional information about Airties can be found at: www.Airties.com. Additional information about Quickline is available at: www.Quickline.ch.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


Airties Provides Iskon with Cloud-based Managed Wi-Fi Across Croatia

Customers

Airties Provides Iskon with Cloud-based Managed Wi-Fi Across Croatia

Customers

Summary

Airties’ Managed Wi-Fi solution provides real-time visibility for remote Wi-Fi diagnostics and performance management for leading Croatian service provider


ISTANBUL and CROATIA – May 30, 2019 – Airties, the most widely deployed provider of managed in-home Wi-Fi solutions to global service providers, today announced it is providing its cloud-based management tool, Airties Remote Manager, and Mesh extenders to a leading operator within the Deutsche Telekom Group, Iskon. Together, these solutions provide improved Wi-Fi performance, visibility and customer support for their customers in Croatia.

After deploying Airties Mesh extenders to upgrade in-home Wi-Fi performance and coverage, Iskon has adopted Airties Remote Manager, a cloud-based Wi-Fi management tool that gives them real-time visibility into their subscribers’ Wi-Fi performance, allowing remote diagnostics and troubleshooting with proactive alarms and insights into data consumption patterns and connected devices.

Airties’ Smart Wi-Fi software powers the compact Airties Mesh extenders that are available to subscribers throughout Croatia. Airties Smart Wi-Fi software intelligently directs consumers’ devices (laptops, tablets, smartphones, game consoles, IoT, smart home devices, etc.) to the best available channel and band (2.4GHz and 5GHz), based on real-time network conditions. Airties’ Managed Wi-Fi maximizes responsiveness and performance by leveraging both cloud-based analytics and the embedded intelligence in the extenders.

Deploying Airties’ management solutions also allows us to deliver a new level of Smart Wi-Fi management to our operator customers, with access to real-time and historical data to understand and optimize performance throughout the home.


Kresimir Madunovic, CEO of Iskon

“Iskon is known for developing innovative solutions that improve the quality of service for all our customers,” said Kresimir Madunovic, CEO of Iskon. “Subscribers want unrestricted, ultra-fast Wi-Fi everywhere in their homes. With Airties, we’re making that happen, and we are offering it as monthly subscription service. Deploying Airties’ management solutions also allows us to deliver a new level of Smart Wi-Fi management to our operator customers, with access to real-time and historical data to understand and optimize performance throughout the home.”

Iskon is a leader in delivering high-quality broadband across Croatia, and we’re proud to support them with our Smart Wi-Fi solutions.

Ian Challinor, EVP and GM of EMEA and APAC at Airties.

“Iskon is a leader in delivering high-quality broadband across Croatia, and we’re proud to support them with our Smart Wi-Fi solutions,” said Ian Challinor, EVP and GM of EMEA and APAC at Airties. “As part of a subscription package for Iskon Smart Wi-Fi, our Mesh extenders deliver consumers a consistent, ultra-high-performance Wi-Fi throughout their homes. Coupled with Airties Remote Manager, our unique cloud management system that combines effective customer support with Wi-Fi usage insights, Iskon will have powerful Wi-Fi performance management tools to track KPIs and optimize the customer experience.”

Airties software actively manages the Wi-Fi in millions of homes around the globe. Airties’ technologies have been deployed by more than 50 service providers across 4 different continents. Additional information about Airties can be found at: www.Airties.com. For more information about Iskon’s Smart Wi-Fi service visit: www.iskon.hr/Smart-Wi-Fi.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


Bouygues Telecom Taps Airties for Next-Gen Home Wi-Fi

Customers

Bouygues Telecom Taps Airties for Next-Gen Home Wi-Fi

Customers

Summary

Airties’ Smart Wi-Fi gateway software and Mesh extenders to enhance residential experience for Bouygues Telecom’s subscribers

Compact Air 4830 Mesh extenders powered by Quantenna to provide whole-home coverage  


ISTANBUL and PARIS, FRANCE – April 30, 2019– Airties, the most widely deployed provider of managed in-home Wi-Fi solutions to global service providers, today announced it was selected by Bouygues Telecom to provide its Smart Wi-Fi software and Mesh extenders to broadband subscribers throughout France.

Airties Smart Wi-Fi software is designed to help operators upgrade in-home Wi-Fi performance and coverage, and improve overall customer satisfaction. As part of this new offering, Airties Smart Wi-Fi software will be integrated across subscribers’ existing Bbox gateways/routers. Bouygues Telecom will also offer Airties’ compact Air 4830 Mesh extenders, powered by Quantenna, to provide high-speed Wi-Fi throughout subscribers’ homes.

With Airties After an extensive review, we selected Airties as our strategic supplier because of the proven performance of their end-to-end portfolio of Smart Wi-Fi software and products.

Jean-Christophe Reversat, Director of Products and Services Development at Bouygues Telecom

“At Bouygues Telecom, we’re dedicated to providing our millions of customers with the best possible technology and services to enhance their digital lives. In-home Wi-Fi is more essential than ever, and we’re excited about bringing next-generation Wi-Fi to our subscribers across France. After an extensive review, we selected Airties as our strategic supplier because of the proven performance of their end-to-end portfolio of Smart Wi-Fi software and products,” said Jean-Christophe Reversat, Director of Products and Services Development at Bouygues Telecom.

The combination of Airties’ elegant extenders and Smart Wi-Fi software will enable Bouygues Telecom to deliver an enhanced home Wi-Fi experience for customers throughout France. We are extremely proud they chose to deploy Airties across their existing and next-gen gateways.

Philippe Alcaras, CEO of Airties

“Bouygues Telecom is widely-recognized for their innovative services today and their vision of tomorrow,” said Philippe Alcaras, CEO of Airties. “The combination of Airties’ elegant extenders and Smart Wi-Fi software will enable them to deliver an enhanced home Wi-Fi experience for customers throughout France. We are extremely proud they chose to deploy Airties across their existing and next-gen gateways.”

“We are thrilled to continue delivering the best Wi-Fi to Bouygues through the Airties Air4830 and bring next-gen smart Wi-Fi to end users across France,” said Christophe Rollin, vice president of Sales, EMEA at Quantenna.

Recently, Airties also opened a new product innovation and operations office located in Paris, France to support increased demand for its products and services. Airties has additional offices across Europe, North America, and Asia. Airties’ technologies have been deployed by more than 50 service providers across 4 different continents.

Additional information about Bouygues Telecom is available at: www.BouyguesTelecom.fr. For more information about Airties, visit: www.Airties.com.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.

About Quantenna Communications


Quantenna (NASDAQ: QTNA) is the global leader and innovator of high performance Wi-Fi solutions. Founded in 2006, Quantenna has demonstrated its leadership in Wi-Fi technologies with many industry firsts. Quantenna continues to innovate with the mission to perfect Wi-Fi by establishing benchmarks for speed, range, efficiency and reliability. Quantenna takes a multidimensional approach, from silicon and system to software, and provides total Wi-Fi solutions. For more information, visit www.quantenna.com.


Airties Completes Acquisition of Technicolor’s In-Home Wi-Fi Management Software Business

News

Airties Completes Acquisition of Technicolor’s In-Home Wi-Fi Management Software Business

News

Summary

Companies also enter joint agreement to serve operators globally

Bart Vercammen appointed EVP and GM of Software Product Line at Airties  


ISTANBUL, Turkey – April 4, 2019 – Airties, the most widely deployed provider of managed in-home Wi-Fi solutions to global service providers, today announced that it completed its acquisition of Technicolor’s (Euronext Paris: TCH; OTCQX: TCLRY) Wi-Fi Management software business, a.k.a. Wireless Doctor. Airties and Technicolor also entered into an agreement to partner through technology integrations and sales channels to offer Smart Wi-Fi solutions to service providers globally.

In addition, Bart Vercammen, who previously served as CTO for the CPE Business Unit of Technicolor and led their Wireless Doctor team, has joined as Executive Vice President and General Manager of Airties’ software product line. He will report directly to Philippe Alcaras.

The acquisition of Technicolor’s talented team further scales our software development and management capabilities to meet the increasing demand for Smart Wi-Fi

Philippe Alcaras, CEO of Airties

“The acquisition of Technicolor’s talented team further scales our software development and management capabilities to meet the increasing demand for Smart Wi-Fi,” said Philippe Alcaras, CEO of Airties. “We’re also very pleased that Bart Vercammen will join our senior leadership team and bring his extensive industry knowledge, skills, and vision to Airties. We also look forward to our brand-new business relationship with Technicolor, working as mutual preferred partners, to serve operators worldwide.

As part of the acquisition, Airties received the Wireless Doctor software portfolio, related intellectual property, approximately thirty (30) employees from Technicolor, and gained access to key relationships with existing Wireless Doctor customers and partners. Wireless Doctor will be used to complement and progressively integrate features with Airties’ Remote Manager, a cloud-based Wi-Fi network management tool that gives broadband service providers real-time visibility into their subscribers’ Wi-Fi usage, allowing remote diagnostics and troubleshooting with proactive alarms and insights into data consumption patterns and client devices.

About Airties 


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.Airties.com.


AirSonics and Airties Secure More than 30 Regional Operator Deployments in North America

Partnerships

AirSonics and Airties Secure More than 30 Regional Operator Deployments in North America

Partnerships

Summary

Network service providers deploy StratiFi™ Total-Home Wi-Fi powered by Airties to improve consumer end-to-end broadband experience  


CHAPEL HILL, NC and ISTANBUL – March 14, 2019 – Airties, the most widely deployed provider of managed in-home Wi-Fi solutions to global service providers, and AirSonics, a leading solutions provider to North American service providers, today disclosed that more than 30 regional operators across North America presently deploy Airties’ Smart Wi-Fi solutions to their subscribers.

AirSonics serves as a strategic partner for Airties, offering managed Wi-Fi solutions and the StratiFi™ total-home Wi-Fi portfolio to regional service providers throughout North America. These operators deploy Mesh Access Points (APs) from Airties, branded as AirSonics’ StratiFi 4920s, to help operators upgrade in-home Wi-Fi performance and coverage, and improve overall customer satisfaction.

Airties Smart Wi-Fi software intelligently directs consumer devices (laptops, tablets, smartphones, game consoles, IoT, smart home devices, etc.) to the optimal channel and band (2.4GHz and 5GHz), based on real-time network conditions to improve performance. In addition, these operators utilize Airties’ Remote Manager, a cloud-based Wi-Fi network management tool that gives broadband service providers real-time visibility into their subscribers’ Wi-Fi usage, allowing remote diagnostics and troubleshooting with proactive alarms and insights into data consumption patterns and client devices.

Consumers want consistent Wi-Fi in every corner of the home, and operators want more insights and control over home networks. AirSonics’ extensive experience has enabled us to reach dozens of new operators across North America.

Philippe Alcaras, CEO of Airties

“Airties is perhaps best known for providing Smart Wi-Fi solutions to national or multinational service providers, but local and regional service providers face the exact same challenges and opportunities when it comes to in-home Wi-Fi,” said Philippe Alcaras, CEO of Airties. “Consumers want consistent Wi-Fi in every corner of the home, and operators want more insights and control over home networks. AirSonics’ extensive experience has enabled us to reach dozens of new operators across North America.”

Operators know that providing premium in-home Wi-Fi is critical, which is why we partnered with Airties. Airties’ Smart Wi-Fi and remote management software empower us to offer the best scalable, end-to-end wireless networking solution to our customers and prospects in towns and cities across North America.

Ron Musai, President and CEO of AirSonics

“At AirSonics, our mission is to help local and regional operators with the right products and solutions to differentiate and grow their businesses,” said Ron Musai, President and CEO of AirSonics. “Operators know that providing premium in-home Wi-Fi is critical, which is why we partnered with Airties. Airties’ Smart Wi-Fi and remote management software empower us to offer the best scalable, end-to-end wireless networking solution to our customers and prospects in towns and cities across North America.”

Thirty-four (34) AirSonics’ customers use Airties’ solutions spanning nearly all 50 states in the U.S., and Canada, including: Beanfield (www.beanfield.com); GRM Networks (www2.grm.net); Hargray (www.hargray.com); Horizon Telcom, Inc (www.horizontel.com); Lumos Networks (www.lumos.net); Whidbey Telecom (www.whidbeytel.com); and many others.

Additional information about AirSonics is at www.AirSonics.com. Additional information about Airties is at www.Airties.com.

About AirSonics 


As trailblazers in Wi-Fi innovation since 2009, over 100 Broadband Service Providers look to AirSonics for the latest, compelling Wi-Fi solutions. Customer care, innovation, working outside of the box, and customer-driven development are cornerstones of our mission. We apply our expertise in carrier grade Wi-Fi, IPTV, and OTT to solve problems, improve profitability, and deliver practical and affordable solutions for our expanding customer base. Additional product and company information is available at www.airsonics.com.

About Airties


Founded in 2004, Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and Mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. With an installed base of over 30 million homes, Airties’ customers include: AT&T, Singtel, Sky and many others. More information is available at www.airties.com.