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Airties Cloud Platform

Measure and manage the performance of
your customers’ broadband experience
2020 Winner: Best Home Wi-Fi Solution
from the Broadband World Forum Awards

  • Home
  • /
  • Smart Wi-Fi Portfolio

Airties Cloud Platform

Measure and manage the performance of
your customers’ broadband experience
2020 Winner: Best Home Wi-Fi Solution
from the Broadband World Forum Awards

Visibility to pin-point and resolve Wi-Fi issues and to get deeper customer insights

Actionable insights into customers’ network conditions and metrics for customer care, operations and marketing

Self-optimizing network learns the best possible home network configuration through usage pattern analysis

Dashboard view to analyze usage trends and get a deeper understanding of installed base

Visibility for effective root cause diagnostics – fix your customer issues on the first call

Multi-level data sets for technical support deep dives

Proactive alarms and data analysis for targeted recommendations and upgrades

CUSTOMER STORY

Proximus offers intelligent Wi-Fi with Airties Cloud

"With AirTies Cloud, we can now proactively manage and optimize our customers’ Wi-Fi to help them stay connected and entertained.” Jim Casteele, Chief Consumer Market Officer, Proximus

The Airties Promise for Service Providers

#1 market leaders, Airties Cloud currently manages more than 25 million Wi-Fi connected homes worldwide

  • Proven scalability to support every service provider in any market
  • Flexible platform that includes population based dashboards to track KPIs and get deeper insights as well as multi-level customer support integration

Our focus on the in-home experience helps ISPs improve customer satisfaction and perform better in their markets: 

  • Airties Cloud crunches performance data to optimize default settings and enable automatic cures for both individual homes as well as the full installed base
  • The local edge software in the CPE or access points harnesses the power of Airties Cloud to “learn” the best Wi-Fi setting for real-time conditions, a unique Cloud-Edge architecture
  • It includes a patented Wi-Fi Experience Index mechanism to continuously monitor end-user experience
  • Real-time visibility at individual home level brings improved diagnostics to accurately identify & resolve issues

Another key element of our portfolio, Airties Cloud supports any Smart Wi-Fi integration for 3rd party gateways or AP-only deployment: 

  • Scalable for every ISP, Airties Cloud bring the visibility you need whether your installed base is in the thousands or millions
  • Dashboards and feature-set can be customized to fit with your existing and future customer support needs
  • Airties Cloud can populate operator’s own companion app or provide full feature options through the Airties Vision app

Protecting your privacy, as well as the privacy of your customers is very important to us:

  • Airties Cloud Platform implements a systematic anonymization of all ISP customer data before it is processed or analyzed
  • Our processes are fully compatible with data privacy regulations in every territory we operate

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Delivering exceptional customer experience starts here

Tell us about your needs and request a free evaluation

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Discover our Smart Wi-Fi Solutions

Airties Vision Companion App

Allow homeowner control on their network and easy AP self-install

Smart Wi-Fi Access Points

High performance Wi-Fi mesh APs so every home gets the wall-to-wall coverage they need

Wi-Fi Professional Services

Specialized Wi-Fi expertise to ensure every phase of deployment is smooth

Smart Wi-Fi Software

Future-proof your broadband offers by upgrading your deployed gateways and routers

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