Wi-Fi Experience Index

Wi-Fi Experience Index

What is Wi-Fi Experience Index?

The Airties Wi-Fi Experience Index is an accurate indicator of the overall quality of Wi-Fi user experience based on a range of performance and connectivity measurements.

It is powered by the data coming in through Airties Cloud and curates results based on a patented algorithm. It allows broadband operators visibility into their subscribers’ home Wi-Fi performance and allows them to resolve connectivity issues before it becomes a source of frustration. 

How does it work?

The Wi-Fi Experience Index takes into account various factors such as the strength of the Wi-Fi signal, the speed of the connection, the number of connected devices, and the level of interference from other sources. The index is typically expressed as a numerical value between 0 and 100, with higher scores indicating a better Wi-Fi experience.  

By measuring and analyzing the Wi-Fi experience, operators can take decisive actions on how to improve the network’s performance and ensure a better user experience for all connected devices. 

Watch the video to learn more about Airties Wi-Fi Experience Index:


Why broadband operators need standards-based solutions

Market_trends

Why broadband operators need standards-based solutions

Market_trends

Hear from Metin Taskin, CEO & CTO, Airties to learn how standards-based solutions ensure interoperability, reduce vendor lock-in, and facilitate innovation. 

Airties advocating for standards that help improve home Wi-Fi

Airties has always been an advocate for standards that help improve home Wi-Fi. EasyMesh, in particular, is a Wi-Fi Alliance® program which brings a standards-based approach to Wi-Fi networks that utilize multiple access points (APs). Specifically, EasyMesh Release 2 provides a standardized communication layer for home networks that utilizes multiple Wi-Fi extenders.

Adopting EasyMesh allows Airties, and our customers, to focus more on adding value with business logic and less on platform integration—as certain core functionalities are now able to work consistently across chipsets and OEMs. It enables us to focus more efforts on the advanced Smart Wi-Fi and cloud management capabilities that really make a difference to our customers, such as advanced steering, channel optimization, zero-touch installation, and remote Wi-Fi troubleshooting.

Wi-Fi EasyMesh Whitepaper

Airties’ software enabled the world’s first service provider deployment of Wi-Fi EasyMesh with Telstra in Australia. Since that time, we now have multiple EasyMesh-based service provider deployments underway that we expect will be announced later this year. 

While each deployment is unique, more service providers are seeking the kind of interoperability that EasyMesh provides, coupled with Airties’ hybrid cloud-edge software architecture to maximize the responsiveness, performance, and control of their subscribers’ home Wi-Fi experience.

At Airties, EasyMesh is the foundation for delivering leading Smart Wi-Fi functionality, granting broadband operators flexibility to deploy Airties Edge (our Smart Wi-Fi software for gateways/routers/extenders) on a massive number of products.

In addition, Airties Cloud provides broadband operators with the ability to manage both legacy and EasyMesh extenders in a unified way, since only the most recent extenders are available with EasyMesh.

The benefits for operators to adopt this EasyMesh approach versus alternatives

  1. EasyMesh both simplifies and speeds up the integration of advanced business logic onto Wi-Fi hardware platforms, by reducing the bespoke integration efforts typically needed across OEMs, chipsets, and software. It does this by standardizing the basic building blocks of a managed Wi-Fi mesh solution for operators.
  2. EasyMesh is supported by all major Wi-Fi chipset vendors and OEMs for their mainstream and future generation products.  This also means operators can support multi-vendor deployments more seamlessly.
  3. EasyMesh is fully compatible with the Airties hybrid cloud-edge architecture that leverages Smart Wi-Fi capabilities embedded on the CPE as well as the analytics and optimizations operated through the Cloud.
  4. EasyMesh allows operators to work with partners like Airties to focus more of their efforts on the advanced Smart Wi-Fi and connected home services that really make a difference to consumers – things like zero-touch installation; remote home Wi-Fi management; and new services.

Wi-Fi EasyMesh Whitepaper


Airties Selected by YouSee to Bring Smart Wi-Fi
to Customers Across Denmark

Partnerships

Airties Selected by YouSee to Bring Smart Wi-Fi
to Customers Across Denmark

Partnerships

YouSee deploys Airties’ Smart Wi-Fi, including Airties Edge, Airties Cloud, Wi-Fi Boosters, and Vision App to support its customers throughout Denmark

PARIS, France – February 14, 2023Airties, a leading supplier of managed Wi-Fi solutions for service providers globally, today announced that it is providing YouSee with a portfolio of Smart Wi-Fi software and services to support its broadband subscribers across Denmark.

YouSee, a Nuuday company, is one of Denmark’s largest telecommunications companies, offering a wide range of services including Internet, TV, and mobile voice. YouSee have deployed Airties’ Smart Wi-Fi SaaS offering, which includes Airties Edge smart Wi-Fi software for gateways; Airties Cloud, a Wi-Fi management platform, and a customized version of Airties’ Vision app. Developed by Airties, youSee Wi-Fi Boosters help deliver intelligent wireless connectivity to every corner of the home.

Airties helps ensure we deliver a premium Wi-Fi service, with ultra-fast speeds and complete in-home coverage for all.

Jesper Korsskov, Senior Vice President of Connectivity, youSee at Nuuday

“As Denmark’s largest broadband provider, youSee’s priority is to bring the best possible connectivity and user experience for all our customers – whether on cable, DSL or fiber,” said Jesper Korsskov, Senior Vice President of Connectivity, youSee at Nuuday. “Airties helps ensure we deliver a premium Wi-Fi service, with ultra-fast speeds and complete in-home coverage for all.”

YouSee is committed to delivering an exceptional experience, and we look forward to supporting their efforts to deliver consistent, high-quality, and secure connectivity throughout their customers’ homes.

Metin Taskin, CEO and CTO of Airties

“We are proud to have been selected by youSee to deliver their Smart Wi-Fi service to their customers across Denmark,” said Metin Taskin, CEO and CTO of Airties. “YouSee is committed to delivering an exceptional experience, and we look forward to supporting their efforts to deliver consistent, high-quality, and secure connectivity throughout their customers’ homes.”

Airties’ unique hybrid cloud-edge architecture leverages both the embedded intelligence in customer premises equipment (CPE) and the cloud to maximize responsiveness and performance. Airties Edge, smart Wi-Fi software for gateways/routers, intelligently directs consumers’ devices (laptops, tablets, smartphones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi Access Point and frequency band based on real-time network conditions. Airties Cloud orchestrates Wi-Fi across homes, optimizing operator gateways and extenders to ensure a better quality of experience for consumers, while providing insights on in-home conditions and connected devices. Airties Vision is a customizable companion app that provides an intuitive tool to allow consumers to easily manage their home connectivity, secure their network and devices, enable parental/guest controls, and more.  

Airties is a global leader in carrier-grade Wi-Fi solutions, integrating the latest industry standards and open-source software in demand by today’s global broadband providers. As such, Airties has been recognized with numerous industry awards including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best-In Home Wi-Fi Network” award from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and many others.

Additional information about Airties can be found at: www.airties.com. Additional information about YouSee is available at: https://yousee.dk/.

About Airties


Airties is a leading provider of managed Wi-Fi solutions to operators around the globe. The Smart Wi-Fi portfolio from Airties includes Airties Edge, smart Wi-Fi software for gateways; Airties Cloud, a cloud-based management platform and its companion app, Airties Vision; and Wi-Fi mesh extenders. Operators turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. Airties’ customers include AT&T, Deutsche Telekom, Singtel, Sky, Telia, Telstra, Vodafone, and many others. More information is available at www.airties.com.

Press Contacts for Airties



Key Wi-Fi trends to watch in 2023

Market_trends

Key Wi-Fi trends to watch in 2023

Market_trends

Hear from Metin Taskin, CEO & CTO of Airties, what are the key Wi-Fi trends to watch this year and what they mean to broadband operators.

According to Metin, service providers are moving away from proprietary Smart Wi-Fi solutions and choosing to deploy standards-based, open source Wi-Fi solutions instead. The first trend he sees this year is the increasing adoption of Wi-Fi EasyMesh™ standard. Metin also believes that Wi-Fi 7 will contribute to more adoption of the 6GHz frequency. Currently being offered through Wi-Fi 6E, the 6GHz band paves the way for interference-free, uninterrupted connectivity.

End-to-end Wi-Fi QoS management will play a crucial role in enabling seamless quality of experience for end users. Additionally, Wi-Fi management has become more critical for service providers and provides a significant return on investment to differentiate themselves in the market, whether they are in the cable, fiber, or fixed wireless access business.

Wi-Fi EasyMesh Whitepaper


Wi-Fi EasyMesh™ – what it means for broadband operators

Market_trends

Wi-Fi EasyMesh™ – what it means for broadband operators

Market_trends

Introduction

Home Wi-Fi has become synonymous with the broadband service, which means subscribers today perceive a poor Wi-Fi service to be a poor broadband service. It is essential, therefore, that operators invest in this part of the network if they are to remain competitive. But how can they enhance an already sophisticated network to gain the maximum RoI from this investment? The answer is interoperability. 

Managing complex networks in connected homes

As a broadband operator, you probably know only too well how complex network architecture with multi-vendor devices and chips can slow down the rollout of new services. Each deployment is unique; however, complexity is often the culprit in delays or cost overruns when you’d really like to focus on delivering an excellent experience in the home. 

Airties was one of the first companies in the home network space to develop and deploy mesh solutions. At that time, there was no standard to rely on when establishing a Mesh network and how to manage that network in a connected home. At Airties, we’ve always been a strong advocate for fundamental levels of standardization, and have worked actively with the Wi-Fi Alliance to make it happen. The second release of Wi-Fi EasyMesh provides a standardized communication layer for home networks that use multiple Wi-Fi extenders. We put all our efforts into integrating Wi-Fi EasyMesh into our Smart Wi-Fi System and interface with various chips, gateways, and extenders using the Wi-Fi EasyMesh protocol. It allows us to focus our efforts on the advanced Wi-Fi and cloud management capabilities that really make a difference to broadband operators, who, in turn, can benefit from this foundation that enables faster time to market and helps reduce bespoke integration efforts typically needed across OEMs, chipsets, and software. 

Wi-Fi EasyMesh Whitepaper

Excellent customer experience is about interoperability and smart enhancements.

In our interactions with operators around the globe, we often get the impression that there is some confusion in the market regarding the role of Wi-Fi EasyMesh.

Wi-Fi EasyMesh defines the low-level communication protocol between multi-vendor gateways and extenders. It reduces complexity by providing a standard exchange mechanism between devices. However, it doesn’t determine the rules around any of the more advanced features: diagnostics, performance enhancements, backhaul optimization, client steering, or how to determine the best channel for a particular home. Flawless user experience will, therefore, still require compatible Smart Wi-Fi enhancements in order to achieve the 100% smooth, fast, reliable experience customers want, especially for critical applications.  

Legacy and new devices will continue to coexist for many years to come – for the moment, only recent (mainly Wi-Fi 6) extenders are available with Wi-Fi EasyMesh, which is also why our Smart Wi-Fi solutions support this complexity in a unified way. 

Value-added Wi-Fi EasyMesh enhancements for gateways  

Airties’ software enabled the world’s first service provider deployment of Wi-Fi EasyMesh with Telstra in Australia. Since that time, the company has created versatile new solutions that combines the benefits of standards-based Wi-Fi EasyMesh architecture, with the added functionality and control provided by Airties Edge software and Airties Cloud.

Airties’ Wi-Fi EasyMesh controller functionality is included in Airties Edge software which is compatible across chipsets and gateway manufacturers, making it faster and easier for service providers to deploy operator-grade Wi-Fi EasyMesh into the field. For third-party gateways, Airties hybrid cloud-edge solution of Airties Edge and Airties Cloud can be deployed as a single firmware upgrade to legacy devices in the field.

Watch this video from Telstra featuring their new Smart Modem 3, powered by standards-based Wi-Fi EasyMesh software and Cloud Management Platform from Airties.

Key benefits of Airties software solution include:

  • Enhanced band/client steering and roaming to improve performance;
  • Advanced Wi-Fi channel management and backhaul optimization;
  • Easy on-boarding of extenders with zero-touch activation;
  • Pre-integration with Airties’ secure, GDPR-compliant management platform to optimize subscribers’ home Wi-Fi networks, and provide remote diagnostics, troubleshooting, and proactive recommendations to improve performance; and
  • Pre-integration with Airties Vision App that helps guide consumers through extender set up and placement, parental controls, enhanced security, and more

Wi-Fi EasyMesh Whitepaper

Article by:

Metin Taskin

Metin Taskin,

CEO & CTO

 

 


Making the Case for Managed,
Monitored Wi-Fi

News

Making the Case for Managed,
Monitored Wi-Fi

News

Metin Taskin speaks with Jeff Baumgartner, Senior Editor at Light Reading

Consumer demand for seamless, latency-free experience and the number and variety of their connected devices has significantly impacted service providers’ end-to-end delivery models. “[Consumers] need a good broadband experience. They really wouldn’t know if it is the Wi-Fi or the fiber or DSL or fixed wireless. It is critical to manage this network [… ] to provide the optimum experience for end users,” says Metin Taskin, CEO & CTO at Airties in his conversation with Jeff Baumgartner, Senior Editor at Light Reading.

Source: www.lightreading.com

Speaking at CES 2023 in Las Vegas, Metin shared how in-home Wi-Fi connectivity solutions have evolved over the last two decades. Firstly, operators are increasingly seeking solutions that are standards-based and open source to ensure more innovation without the hassle of vendor lock-in and interoperability issues. He also explains how operators manage users’ Wi-Fi experience is also changing. People expect their connection to be perfect down to the device and even optimized for the specific application they are using. “When the user calls [customer care], they call saying ‘my YouTube doesn’t work’ or ‘my Netflix is freezing all the time’. So the management or optimization is going more granular, all the way down to the application for Quality of Experience management,” shares Metin.

Demonstrating operators’ priorities towards industry standards, Metin mentions how telco giants such as Telstra in Australia and Deutsche Telekom in Germany have successfully deployed solutions based on the Wi-Fi Alliance’s EasyMesh. Airties has been actively involved in the evolution of EasyMesh to truly become an operator-grade solution, both within the RDK community (through contribution of its Wi-Fi EasyMesh Controller software module as a new RDK-B component), as well as for other operators who want an optimized framework for their gateway software stack.

Wi-Fi EasyMesh Whitepaper


Smart homes:
An opportunity for operators to differentiate 

Market_trends

Smart homes:
An opportunity for operators to differentiate 

Market_trends

Smart home devices across categories of smart appliances, energy management, control and connectivity, entertainment, security and more, have found their place in homes all over the world. With as many as 22 connected devices per household¹, the smart home market is projected to be a $180 billion² industry and the number of smart homes expected to be over 478 million³ households by 2025.  

With home Wi-Fi being a driving force behind the seamless connectivity experience of most smart home devices, broadband operators are at a vantage point to develop and offer differentiated products and service portfolios. In its Smart Home Services Forecast Analysis: 2021-26⁴, analyst firm Omdia dissects the most relevant trends that will define the future of the smart home service market. The report shares how telcos are poised to strengthen their presence in the smart home market. Despite their relatively small participation currently (12.6% of the global smart home services revenue), telcos will streamline existing services and invest in new ones, either directly or via strategic partnerships. According to analysts at Omdia, this will allow them to reach $6.5 billion in revenue by 2026, growing at a CAGR of 18.8% in 2021-26.

Evolve with the times

However, for telcos and service providers, simply providing high speeds is not enough. It is ultimately the Quality of Experience that helps a provider emerge as a market leader. Omdia clearly establishes the relationship between home QoE and broadband as they believe consumers associate in-home bottlenecks and issues with service providers’ networks and will churn for a better experience. Innovation with home solutions such as smart Wi-Fi is key to guarantee a reliable and satisfactory experience. 

Among its key recommendations, the report suggests that telcos must explore the full scope of value-added services for the smart home. While security remains one of the main drivers for consumers to invest in smart home solutions, there are many more potential avenues for telcos – elderly smart care, for instance. Investment in technologies such as Wi-Fi Sensing will be crucial to unlock a new wave of services useful for customer retention and revenue generation. Telcos should also focus on making continual progress. As the smart home evolves, there are new devices and services that require attention, as well as a new interoperability protocol like Matter. It is imperative to develop a long-term smart home technology strategy and invest carefully.

Build on your consumers’ trust

With the comfort and convenience that the smart home provides, it also creates some frustrated customers. Managing smart home devices can be a pain point that requires regular technical support and can boost demand for premium services in that domain. According to an independent survey by Omdia, more than 40% of respondents prefer telecom operators for the delivery of premium technical support services rather than other types of providers such as device manufacturers or retailers. Operators should then take advantage of their well-respected reputation in this area to promote the delivery of affordable technical support services, including all types of devices, and not only smart solutions.

Navigating complexity and competition

Analysts underline that telcos must overcome the challenge of becoming a solution enabler, given the complexity of the smart home. There is also the threat of growing competition from large OTT players such as Amazon and Google and telcos must look for alternative ways to monetize the smart home. As Mariana Zamoszczyk Principal Analyst, Smart Home Services at Omdia, shares, “Configuring a new business mindset will be key for telcos to achieve better results in the smart home.” To succeed and maximize ROI, telcos must explore the full scope of value-added services for the smart home. Moreover, investment in emerging technologies such as Matter and Wi-Fi Sensing will be crucial to unlock a new wave of services useful for customer retention and revenue generation.

Powering smart homes with Smart Wi-Fi

In the evolving competitive landscape, Airties understands the need for broadband operators to deliver a high speed, low latency, and reliable Wi-Fi to end consumers. The Airties Smart Wi-Fi solutions portfolio helps deliver exactly that. With its advanced steering and channel management techniques, Smart Wi-Fi solution ensures the best possible wireless performance for the multitude of legacy and new wireless devices that compete for airtime. Airties’ advanced steering technologies maximize device connection speeds and home network capacity. Cloud-based channel planning offers significant improvements in airtime efficiency as it determines the optimal settings for each household based on usage patterns – critical to delivering a seamless Quality of Experience for smart home and other connected devices.

Built on a unique hybrid cloud-edge architecture, it is the most cost-effective and responsive way to scale any Wi-Fi deployment. The Airties Smart Wi-Fi solutions portfolio also allows operators the in-depth visibility for accurate customer diagnostics, troubleshooting and monitoring usage patterns for targeted and effective upselling.

¹ https://www2.deloitte.com/us/en/pages/about-deloitte/articles/press-releases/connectivity-and-mobile-trends.html
² https://www.statista.com/outlook/dmo/smart-home/worldwide
³ https://www.statista.com/forecasts/887613/number-of-smart-homes-in-the-smart-home-market-in-the-world
⁴ https://omdia.tech.informa.com/OM026260/Smart-Home-Services-Forecast-Analysis-2021–2026


Wi-Fi CERTIFIED EasyMesh™ for Air 4960

News

Wi-Fi CERTIFIED EasyMesh™ for Air 4960

News

Standards-based approach to residential Wi-Fi networks

We are happy to announce that our mesh access point Air 4960 is now Wi-Fi CERTIFIED EasyMesh™ (R2). The certification from the Wi-Fi Alliance brings a standards-based approach to residential and small office Wi-Fi networks that utilize multiple access points. Wi-Fi EasyMesh products are known to deliver full coverage networks with intelligent management of resources, with minimal user intervention.

This certification endorses the Airties mesh access point Air 4960’s capabilities to deliver smart home Wi-Fi with easier on-boarding, discovery and configuration and more adaptive channel and network management, link optimization and smarter metrics reporting. Our device successfully cleared almost 200 different test cases for it to be certified.

The growth in variety and number of connected devices that rely on Wi-Fi connectivity in the home has resulted in the need for intelligent and dynamic Wi-Fi networks. Airties teams across the world have contributed to the Air 4960 successfully achieving the certification and create a product that benefits service providers and their consumers with a great Wi-Fi quality of experience that caters to evolving demands.

Wi-Fi EasyMesh Whitepaper

The benefits for operators to adopt this EasyMesh approach versus alternatives

  • EasyMesh both simplifies and speeds up the integration of advanced business logic onto Wi-Fi hardware platforms, by reducing the bespoke integration efforts typically needed across OEMs, chipsets, and software. It does this by standardizing the basic building blocks of a managed Wi-Fi mesh solution for operators
  • EasyMesh is supported by all major Wi-Fi chipset vendors and OEMs for their mainstream and future generation products.  This also means operators can support multi-vendor deployments more seamlessly.
  • EasyMesh is fully compatible with the Airties hybrid cloud-edge architecture that leverages Smart Wi-Fi capabilities embedded on the CPE as well as the analytics and optimizations operated through the Cloud.
  • EasyMesh allows operators to work with partners like Airties to focus more of their efforts on the advanced Smart Wi-Fi and connected home services that really make a difference to consumers – things like zero-touch installation; remote home Wi-Fi management; and new services.

About Air 4960

The Air 4960 is the flagship Wi-Fi 6 access point for broadband operators, providing ultra-reliable, unprecedented high speed for the demanding requirements of today’s bandwidth-hungry applications. Built to support the latest connected devices, the Air 4960 comes with 802.11ax technology for the most latency-sensitive applications, such as 4K video streaming or online gaming.

Wi-Fi EasyMesh Whitepaper


Deploying Wi-Fi EasyMesh™: 3 lessons learned

Market_trends

Deploying Wi-Fi EasyMesh™: 3 lessons learned

Market_trends

Introduction

Airties’ software enabled the world’s first service provider deployment of Wi-Fi EasyMesh with Telstra in Australia. Since that time, the company has created versatile new solutions that combine the benefits of standards-based Wi-Fi EasyMesh architecture, with the added functionality and control provided by Airties Edge software and Airties Cloud. Watch the video below to see what are the 3 lessons learned from our deployments:

1. Wi-Fi standards reduce complexity and future-proof your network

EasyMesh allows operators a shorter time to market, less bespoke integrations, faster deployments; flexibility on the choice of gateways or extenders.

2. Standards cannot do it all

Flawless user experience will still require Smart Wi-Fi enhancements to achieve 100% reliability consumers want, especially for critical applications: real-time diagnostics, advanced steering and channel optimization, remote home Wi-Fi management, monitoring of user experience (QoE).

3. The mix of legacy and new devices will remain for the years to come

This is why our solutions support both legacy devices and Wi-Fi EasyMesh in a unified way.

Wi-Fi EasyMesh Whitepaper

 

 


Airties shortlisted for Fierce Innovation Awards

News

Airties shortlisted for Fierce Innovation Awards

News

Fierce Innovation Awards – Telecom Edition 2022

We are proud to announce that Airties Cloud has been shortlisted in the Cloud Services category by the Fierce Innovation Awards!

The Fierce Innovation Awards seek to recognize the creators, makers, and doers of outstanding services and equipment unveiled in the past 12 months. Intended to promote the competitive spirit and initiative to spark new design, development and distribution of inventive solutions; find revolutionary tech or services; and to acknowledge and honor the most visionary operators, service providers, and vendors for their commitment to next-gen business and consumer offerings.

Airties Cloud Platform

Actively managing more than 35M homes around the world, Airties Cloud platform is a complete operator solution for Connected Homes. Airties Cloud measures and manages the performance of your customers’ broadband experience.

Airties Cloud orchestrates Wi-Fi across millions of homes, optimizing operator gateways and extenders in real time to ensure a better quality of experience for consumers. Airties Cloud provides insights on the millions of users and their connected devices. It also allows operators to address the evolving needs of consumers, such as cyber security, through a suite of digital services.