Get the visibility you need on the real last mile - your subscribers' Wi-Fi connection
Get the visibility you need on the real last mile - your subscribers' Wi-Fi connection
due to lack of visibility on root causes
although no hardware issue is at fault in 80% of cases
is crucial to prevent customer churn
due to lack of visibility on root causes
although no hardware issue is at fault in 80% of cases
is crucial to prevent customer churn
Empower your support teams to lift their FCR (first call resolution) rates with actionable diagnostics, alarms and recommendations
AI-driven analysis “learns” the optimal configuration for each home, continuously improving performance over time
Multi-level access to filter only the most complex technical issues beyond first level support
Deliver superior customer service to all your subscribers and raise your NPS
“With AirTies Cloud, we can now proactively manage and optimize our customers’ Wi-Fi to help them stay connected and entertained.”
Jim Casteele, Chief Consumer Market Officer, Proximus
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Contact usCreating a new Wi-Fi service pillar for broadband service providers
Get valuable insights on in-home broadband consumption to support your business decisions
Home office is the new normal, but are your subscribers equipped for the challenge?