We are celebrating another milestone in the collaboration between Divitel and Airties.
In partnership with Divitel, Kabelnoord successfully launched Airties Smart Wi-Fi with Air 4930 combined with the Airties Cloud that provides the ability for the operators to control and gain insights into the in-home experience remotely.
With the Airties Smart Wi-Fi solution, Kabelnoord wanted to:
- differentiate the Kabelnoord brand from the competition,
- improve customer experience,
- improve in-home connectivity and develop a Wi-Fi service offering,
- grow market share.
This deployment makes it possible for Kabelnoord to offer Wi-Fi as a service and stand out in comparison to competitors. It also ensures a better customer experience, reducing calls to Kabelnoord’s customer service significantly, improving customer satisfaction, and reducing churn.
About Kabelnoord
The internet, TV and telecom provider Kabelnoord was founded in 1979 and services around 30.000 customers in Friesland (one of the northern provinces of The Netherlands). The brand is very successful, offering services on both a cable and a fiber-to-the-home network. Currently, they are growing fast, expanding into rural areas with a fiber roll-out to over 20.000 homes.
About Airties
Airties is the most widely deployed provider of managed in-home Wi-Fi solutions to operators around the globe. The company offers Smart Wi-Fi software, a cloud-based management platform and mesh extenders. Service providers turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. Some of Airties’ customers include Altice USA, AT&T, Singtel, Sky, Telia, Telstra, and many others. More information is available at www.Airties.com.